The importance of measurement of customer satisfaction lies in the fact that one key to customer retention is customer satisfaction (Seiders, Voss, Grewal, & Godfrey ...
kumbhar v. m. factors affecting the customer satisfaction in e-banking: some evidences form indian banks management research and practice vol. 3 issue 4 (2011) pp: 1-14
A Comparative S tudy of Banking Services and Customer Satisfaction in Public, Private and For eign Banks Surabhi Singh and Renu Arora* Department of Resource ...
International Journal of Trade, Economics and Finance, Vol.2, No.1, February, 2011 2010-023X 1 Abstract—This study tries to identify the effects of services
international manuscript id : issn23194618-v2i1m12-012013 customer satisfaction & retail banking: a study of customer satisfaction in retail banking
Factors Affecting On Customer Satisfaction in Retail Banking: An Empirical Study www.ijbmi.org 61 | P a g e
97 A Study of Railway Platforms in India Determinants of Customer Satisfaction on Service Quality: A Study of Railway Platforms in India Geetika, Shefali Nandan
International Journal of Scientific and Research Publications, Volume 2, Issue 5, May 2012 4 ISSN 2250-3153 www.ijsrp.org
eissn 2277-4955 bauddhik volume 3, no.-1, jan-april-2012 16 market research on factors affecting customer satisfaction in retail banking in vadodara, gujarat,
Table 5.2 show the demography of the responding firms is presented. Out of the 507 responses received, 55.8 % of the respondents are engaged in manufacturing, 24.3 % ...